MorganMaxwell

Morgan Maxwell Ltd

Increasingly, companies are seeing the potential of Key Account Management as a major driver of profitable growth.

Managing and developing these Key Accounts effectively is critically important and has significant long-term payback for you.

If the challenge that this presents is high on your current agenda, we can help you  in 4 crucial areas of your business.
Learning and Skills Development

Workshops

  • Facilitation of workshops tailored to client case study and business requirements: can be learning, opportunity identification, problem solving, action planning

Programmes

  • Run major programmes that become change processes: e.g. introduction of KAM programme from account selection to introduction of computer planning & management processes

Productivity

  • How can you increase the productivity within your company?
  • Are your people capable of ‘best practice’ performance?
  • How do you become more effective in a leaner organisation?

Changing Cultures

  • How are external & internal changes within the environment impacting on the performance achieved by your staff?
  • Where do people need development to enable them to be effective in a changing environment?

Career Progression

  • How can you help retain key people by more interactive learning & development programmes?
  • What needs to be done to develop more effective management capability?

Customer Service

  • Where should the priorities for learning & development lie to increase customer satisfaction whilst maintaining profit and growth?
  • What can you do to develop a better customer - oriented culture in the company?

Our Methodology