Morgan Maxwell support engineers/health and safety teams during the design/redesign phase by providing human centred design expertise to ensure your designs consider the key areas of human centred design and ergonomics.
Research Process – Design Ethnography / Contextual Enquiry
Working with your teams, our expert consultants will ensure you apply the correct methodology to discover key elements of the user groups that you are designing for.
Surveys or focus groups normally validate information that is already known or miss the context of use.
The Design Ethnography / Contextual Enquiry process will help you understand a user’s real-time interactions, their “context of use” and their shifting needs over the course of a day.
We work with your engineers/health and safety teams to apply the following research process:
- Set the research focus
- Decide who to visit
- Schedule the visits
- Carry out the visits
- Analyse the data
- Share the results.
What will you get from Morgan Maxwell?
- Clear methodology to collect qualitative data from your user groups.
- Breakdown of the results in an easy-to-understand report.
Example of data analysis
Morgan Maxwell use Affinity Diagrams which allow the consultant to work with the client to understand the rich data collected during the research process.
Working with you the client is key in a user centred design process. Being involved in the data analysis provides you with confidence in the data and results and helps the consultant understand the user groups and findings from your perspective.
A chartered ergonomist will be in touch to discuss your requirements.